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Frequently Asked Questions
Yes, we offer FREE shipping on all continental U.S. orders. Orders are shipped using USPS First Class Mail or FedEx Home Delivery with a standard transit time of 1-5 business days.
Yes, we ship to Canada. Shipping rates for Canadian orders are determined by weight and service type, and all orders are shipped via FedEx International Ground.
We ship to the USA and Canada directly. For international orders outside of these regions, please visit our EU or UK websites:
EU: Visit the EU website
UK: Visit the UK website
Orders are typically dispatched on the same or following business day after receipt. You can expect your delivery within 1-5 business days for U.S. orders. If an item is out of stock, we will notify you via email with the expected delivery date.
If your product arrives damaged or defective, you can return it for either a full refund or a replacement. Please contact us at sales@54celsius.com within 14 days of receiving your order to request a return authorization number.
To return a product, please write to us at sales@54celsius.com within 14 days of receiving your order to obtain a return authorization number. Once you have this, you can proceed with the return for a refund or replacement.
More Questions?
You can contact us through our contact page! We will be happy to assist you.